Frequently Asked Questions
About LECHUZA planters
No problem – LECHUZA planters with an overflow system and drain plug can also be used indoors. Keep the red drain plug firmly in place when using indoors. With the column planters, two red drain plugs must remain in place (one in the liner and one in the bottom of the planter). Use a coin to tighten the drain plug firmly. The drain plug’s reliable sealing ring prevents water from leaking from the reservoir.
LECHUZA can handle the elements, whether snow, ice or frost. But remember – your plants should also be frost resistant!
High quality paint with ceramic and metallic look will retain its appearance for years.
The sturdy plastic does not break, even if the planter takes a fall. When used outdoors, we recommend that the tall column planters be further weighted down (with large pebbles and rocks, for example) to give it more stability. Place pebbles or rocks in the planter after fitting the support tubes, but before putting the liner in place.
About the LECHUZA sub-irrigation set
In principle, all plants cultivated in soil are suitable for the LECHUZA sub-irrigation system, which comes with each of LECHUZA’s all-in-one planters.
Assembly of the LECHUZA sub-irrigation system is described in detail in the planting instructions. These come with all planters and can also be downloaded from the Download page.
To use the sub-irrigation set in a column planter, you will need the corresponding plant liner. The sub-irrigation set cannot be fitted directly into a column planter.
About the LECHUZA-PON plant substrate
LECHUZA TERRAPON is a special new substrate made from humus and mineral components as an alternative to soil. LECHUZA TERRAPON is ideal for your outdoor plants in LECHUZA planters, and can be used indoors as well. LECHUZA TERRAPON is made with the same premium-quality raw materials used in professional gardening: pumice, expanded clay and an effective fertiliser combination. The fresh organic clay naturally stores water and nutrients and provides balanced plant care. This protects against variations in water and nutrient levels and enables the plant to continue to thrive in dry or wet periods.
LECHUZA PON plant substrate is made up of pumice, zeolites, lava and fertiliser. The following fertiliser declaration is applicable to the fertiliser: 1 litre LECHUZA PON contains 3g slow-release fertiliser 15-9-9+3. NPK fertiliser, coated, contains magnesium and trace nutrients effective for 6-12 months. At the end of this period fertilise the plants as usual using commercial liquid fertiliser in the water.
Repotting your plants in LECHUZA PON plant substrate is really simple: remove your plant from the soil, loosen the rootball carefully and free it from large clumps of soil. After fitting the sub-irrigation set into your LECHUZA planter, place a finger’s width of LECHUZA PON to act as drainage. Then, add your plant and fill the planter with LECHUZA PON. Lightly shake and pack down the plant substrate, adding more LECHUZA PON, if necessary.
In general, it is possible to reuse LECHUZA PON when potting new plants. If you have originally potted your plant entirely in LECHUZA PON, you can remove it from the plant roots by shaking them a little bit or brushing off the root ball. Some roots may be left in the PON, but this will not affect your new plants as long as their predecessors were not infested by pests. If you planted with both LECHUZA PON and potting soil, regaining the substrate from the plants may be a bit more difficult. In these cases, we recommend using a new layer of LECHUZA PON.
Sufficient LECHUZA PON is already included in the LECHUZA sub-irrigation set to allow for a drainage layer between the water reservoir and the soil layer in your planter. Additional LECHUZA PON is only needed when you repot your plants and change the soil. When repotting, place a fresh finger’s width of LECHUZA PON on the separator of the sub-irrigation set. Then, insert the plant and add soil, as usual. Alternatively, you can also plant your plants entirely in LECHUZA PON.
About planting and plant care with LECHUZA
An interchangeable liner is available from LECHUZA for the column-shaped planters, making it unnecessary to fill the entire planter with soil. This liner is equipped with practical disappearing hand grips enabling you to conveniently switch your planting.
To fertilise plants growing in LECHUZA, add commercial liquid fertiliser to the water every second watering, following the instructions on the fertiliser package. The fertiliser is better distributed when the plant soil is occasionally moistened from above with plain water.
You can download the instructions for each LECHUZA planter from the Download page.
When growing in LECHUZA planters, it’s easy to move a grown plant into a bigger planter. Just remove the plant from the planter by firmly grabbing the stem. If the roots have grown through the bottom of the liner, remove the plant with one strong pull. Get help from a second pair of strong hands, if needed. You can also trim the root ends that have grown through the liner. Doing so can also help rejuvenate your plant as it stimulates new root growth. If your plant has already been “living” in its planter for a few years, the roots may have completely overgrown the separator. If this is the case, you can remove the entire root ball including the separator and repot everything into a LECHUZA planter that is a few sizes bigger. Additional separators for your LECHUZA sub-irrigation system can be purchased individually in the LECHUZA webshop. There, you can also find information about the volume capacity of each LECHUZA planter and view the latest LECHUZA catalogues.
What does the name LECHUZA mean?
The LECHUZA sub-irrigation system watches over your plants like a wise and watchful owl, ensuring that they always receive the care they need for optimum growth.
About the environmental awareness of LECHUZA
Ecologically sensible and resource-efficient thinking and acting is an essential part of the long-term growth of LECHUZA. We face this challenge and claim responsibility for a future that is successful without compromising people or the environment. At the foundation lie our environmental principles, which are implemented by our owner, management, and employees.
LECHUZA planters are “Made in Germany” and are 100 percent recyclable.With the successful certification after DIN EN ISO 14001:2009, a standard recognised across multiple sectors, we have introduced an efficient environmental management system for both geobra Brandstätter brands – PLAYMOBIL and LECHUZA. This system covers all levels of the company, starting with product development and going through to product manufacturing and distribution. The family-owned business geobra Brandstätter Stiftung & Co. KG is committed to avoiding pollution, as well as to abiding by (and whenever possible to overachieving) all applicable legal obligations by protecting natural resources and by continuously improving the environmental effects of its production in a targeted way.
About Shipping and Returns
Thank you for your interest in our fabulous Lechuza products. We hope that you are going to be very happy with your product.
We endeavour to deliver all items purchased in no more than 7 working days within the borders of South Africa. (That is 7 working days from proof of payment – EFT will need to show in our account first).
All purchases will be delivered for a R50 delivery fee, no matter where in South Africa the parcel is being delivered to.
You will receive the following communication from us, once you have purchased your product:
- An email confirming that we have received your order.
- An email confirming that we have received payment and we are processing your order.
- An email confirming that your product has been shipped.
- An email confirming the courier and waybill number.
We strive to make all purchases on the Lechuza site a pleasurable experience and deliveries to be as efficient and convenient as possible. To this end, we use only proven courier services, who have provided us with the best service, time and time again. However, should you have any problems, please do not hesitate to contact our offices on 021 701 0787.
We understand that products purchased online can sometimes be different to what you expected. Thus, any product can be returned or exchanged, as long as we are notified within 7 days of your receiving it, and as long as we receive product within 15 days of you receiving it. Please contact us on 021 701 0787.
If you decide you no longer want the product or would prefer another product, then the return courier cost will need to be covered by you. Please only courier the returns to us as we cannot be responsible for goods that do not reach us. Please keep the waybill number for tracking purposes.
Should the product be the incorrect product, faulty or broken, the return courier cost will be covered by Storm Distribution.
A refund for the product will only be made once the product has been received by our warehouse. All items must be received in their original packaging and in the condition that you received it in. We will send you an email confirming the receipt of the returned product and we will then notify you once the refund has been made. Please allow 7 working days for the refund to be processed.